Once registered, you’ll be billed automatically on the 1st of every month*. No need to re-register each month. If you register and begin classes mid-way through a month, your first bill will be a pro-rated amount up to the next billing date (1st of the following month). After your first 2 weeks of classes, we have a cancellation policy. Please note that no classes will run on statutory holidays.

*If you have credit on file from a previous Ninja Class season, the credit will automatically be applied to the first monthly payment(s).

We offer our classes as a month-to-month commitment. Your registration includes a 2-week money-back guarantee from the date of your first class. If you decide Fitset Ninja is not right for you within those first 2 weeks, you will receive a refund for all remaining classes that you’ve paid for.

After the initial 2-week period, you can use the Membership Management Portal to initiate a cancellation prior to the last 7 days of the current month. Your classes will continue until the end of the month. No refunds or credit will be issued for any classes you choose not to attend during the remainder of the month.

Any membership requests received during the final 7 days of the month will incur a $25 administration fee.

Yes you can, but any changes to your membership must be made prior to the last 7 days of the current month. These changes will take effect starting on the 1st of the following month. Change requests must be sent via email to hello@fitsetninja.com.

Please note that our classes have capacity limits and we therefore cannot guarantee your spot in a new class. The more notice given, the higher the chance that a spot will be available.

No. Since our classes have a limited capacity and are almost always completely full, like most kids sports we unfortunately are not able to offer make-up classes for absences or missed classes. This includes absence due to sickness, planned vacations, etc. If Fitset Ninja needs to cancel a class for whatever reason, we will offer a makeup class or provide a credit or refund for the cancelled class.

Yes, you can pause your membership for up to 3 months per calendar year. A fee of $35+GST per month per athlete will apply for any month paused. If the pause request is submitted late, an additional admin fee will be charged. Please note that membership cannot be paused for the current month once the 1st of the month has passed, but you can pause for the 1st of the following month if notice is given before the last 7 days of the current month. Pause requests must be sent via the Membership Management Portal.

Any membership requests received during the final 7 days of the month will incur a $25 administration fee.

Classes will not run on statutory holidays. However, as some months in the year contain 5 weeks and we do not alter the monthly fee for these months, the number of classes available for you to attend will even out, even if some of your classes happen to land on a statutory holiday.

Athletes are responsible for their own competition registration fees and any travel expenses related to out of town competitions. Competitions are completely optional for all athletes. Our in-class competition style course races are free for all team members.

A good pair of sneakers, gym clothing, and a water bottle is all the gear you need to practice ninja. We do offer Fitset Ninja apparel that you may purchase if you so choose.